Introduction

Welcome to 3rdmnd Productions ("3rdmnd", "we", "our", or "us").

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our website.

Information We Collect

We may collect the following information:

Personal Information

Name and surname; email address; telephone number; billing address; delivery address; and information submitted through enquiry or booking forms.

Transaction Information

When purchasing products through our online store, we collect information necessary to process your order. We do not store full debit or credit card details. Payments are processed securely by our authorised payment providers.

Technical Information

We automatically collect information including: IP address; browser type; device information; operating system; pages visited; and time spent on the website.

This information helps us improve our services.

How We Use Your Information

Your information may be used to: process and fulfil orders; deliver products; respond to enquiries; provide consulting services; send newsletters and marketing communications (where you have opted in); improve our website and customer experience; detect fraud and protect website security; and comply with legal obligations.

Third-Party Services

We use trusted third-party providers to operate parts of our business. These may include: secure payment processors; courier and fulfilment partners; Merch Box (for print-on-demand merchandise fulfilment); Google Analytics; and Google AdSense.

These providers receive only the information necessary to perform their services.

Advertising

Our website may display advertising through Google AdSense. Google may use cookies to display advertisements based on previous visits to this and other websites. You can manage personalised advertising through your Google Ad Settings.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your Rights

Subject to applicable law, you may request to: Access your personal information Correct inaccurate information Delete your information where legally permitted Withdraw consent for marketing communications Requests can be sent to: info@3rdmnd.co.za

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.